PITSTOP, INC.
Cookie Policy
Last Updated: March 17, 2026
This Cookie Policy explains how PitStop, Inc. ("PitStop," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and mobile applications.
1.What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful.
Similar technologies include:
- •Web beacons (pixel tags)
- •Local storage
- •Session storage
- •Device fingerprinting
2.How We Use Cookies
2.1 Essential Cookies (required)
These cookies are necessary for the Platform to function and cannot be disabled. They enable:
- •User authentication and login sessions
- •Shopping cart functionality
- •Security features
- •Load balancing
- •Remembering privacy preferences
Without these cookies, the Platform cannot operate properly.
2.2 Functional Cookies
These cookies remember your preferences and choices:
- •Language preferences
- •Location/region settings
- •Recently viewed items
- •Saved vehicles
- •Display preferences
You can disable these, but some features may not work as expected.
2.3 Analytics Cookies
These cookies help us understand how visitors use the Platform:
- •Pages visited
- •Time spent on pages
- •Navigation paths
- •Error encounters
- •Feature usage
We use this information to improve the Platform. Data is aggregated and anonymized where possible.
2.4 Advertising Cookies
These cookies are used for marketing purposes:
- •Showing relevant ads on other websites
- •Measuring ad effectiveness
- •Limiting ad frequency
- •Understanding marketing performance
You can opt out of advertising cookies (see Section 5).
3.Types of Cookies by Duration
SESSION COOKIES:
- •Temporary cookies deleted when you close your browser
- •Used for: login sessions, shopping cart
PERSISTENT COOKIES:
- •Remain on your device for a set period
- •Used for: remembering preferences, analytics
- •Duration: varies from days to years
4.Third-party Cookies
We use cookies from third-party services including:
ANALYTICS:
- •Google Analytics
- •Mixpanel
- •Amplitude
ADVERTISING:
- •Google Ads
- •Facebook Pixel
- •Other advertising networks
FUNCTIONALITY:
- •Stripe (payments)
- •Intercom (support chat)
- •Google Maps
These third parties have their own privacy policies governing their use of cookies.
5.Managing Cookies
5.1 Cookie Consent
When you first visit our website, you will see a cookie banner allowing you to:
- •Accept all cookies
- •Reject non-essential cookies
- •Customize your preferences
5.2 Browser Settings
You can control cookies through your browser settings:
- •CHROME: Settings > Privacy and Security > Cookies
- •FIREFOX: Options > Privacy & Security > Cookies
- •SAFARI: Preferences > Privacy > Cookies
- •EDGE: Settings > Privacy > Cookies
5.3 Opt-out Links
Opt out of specific third-party cookies:
- •Google Analytics: tools.google.com/dlpage/gaoptout
- •Google Ads: adssettings.google.com
- •Facebook: facebook.com/settings/?tab=ads
- •Network Advertising Initiative: optout.networkadvertising.org
- •Digital Advertising Alliance: optout.aboutads.info
5.4 Mobile Devices
On mobile devices, you can limit tracking through:
- •iOS: Settings > Privacy > Tracking
- •Android: Settings > Google > Ads > Opt out of Ads Personalization
5.5 Do Not Track
We do not currently respond to "Do Not Track" browser signals, as there is no industry standard for this feature.
6.Consequences of Disabling Cookies
If you disable cookies, you may experience:
- •Unable to log in or stay logged in
- •Shopping cart not saving items
- •Preferences not remembered
- •Some features not working
- •Need to re-enter information repeatedly
Essential cookies cannot be disabled while using the Platform.
7.Cookies We Use
This list may not be exhaustive and may change as we update our services.
8.Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes may be communicated through the Platform or email.
9.Contact Us
Questions about our use of cookies:
PitStop, Inc.
Longview, Texas 75601
Email: privacy@orderpitstop.com
Phone: (866) 604-9016
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_id | Essential | User session | Session |
| auth_token | Essential | Authentication | 7-30 days |
| cart | Essential | Shopping cart | 30 days |
| csrf_token | Essential | Security | Session |
| preferences | Functional | User preferences | 1 year |
| recent_vehicles | Functional | Recent vehicles | 90 days |
| _ga | Analytics | Google Analytics | 2 years |
| _gid | Analytics | Google Analytics | 24 hours |
| _fbp | Advertising | Facebook Pixel | 90 days |